mamin123 Privacy Policy: How We Handle Your Account Data
When you open an account on mamin123, you share information with us — and this policy explains exactly what we collect, how we store it, and what choices you have. We handle account data, transaction records tied to ShopeePay and LinkAja, and session activity only for the purposes set out below, in regions where access is permitted under local law.
Account data protection
ShopeePay & LinkAja transaction records
Your right to review and correct
Indonesia-region scope
POLICY SCOPE & POSTURE
What This Policy Covers and How It Applies
This policy applies to every interaction you have with mamin123 through our website and account system, where access is available under local law and in eligible regions. We collect the information you provide at account registration — your name, contact details and chosen payment method — alongside activity data generated when you navigate the lobby, load a game session, or initiate a deposit or withdrawal through ShopeePay or LinkAja. Transaction records tied to these payment rails are retained to support account reconciliation and to respond to queries you raise through our support channel. We also collect device and session data — the type of browser or mobile device you use, your general region as identified by your network, and the pages or game categories you open during a session. This data is used only to operate the platform, handle payment queries, and improve the account experience for Indonesia users. We do not sell your personal data to third parties. We do not share transaction records except where required to process your payment or respond to a lawful request. You can find the current state of your stored account data in your account dashboard after login.
ShopeePay deposit records
LinkAja transaction history
Account registration details
Session and device data
Indonesia-region data handling
INSIDE VS OUTSIDE SCOPE
Where This Policy Applies and What It Does Not Cover
Not every data interaction you encounter connects to our policy directly. Some parts of your experience — like third-party payment processors or external game content providers — operate under their own data terms. This section separates what sits within our policy from what falls outside it, so you know where to direct a question.
Account Access
Any data you enter when registering, logging in or updating your account — including email, contact details and wallet identifiers linked to ShopeePay or LinkAja — falls fully within this policy. We control and are responsible for how that data is stored and used.
Transaction Records
Deposit and withdrawal records generated through your chosen payment method are covered by this policy on our side. We retain these records to support account queries. The payment provider — ShopeePay, LinkAja or another wallet — also holds records under their own separate terms.
Site Content and Game Sessions
Game session data logged on our platform — which categories you opened, session duration, game titles loaded — is within our policy scope. We use this to maintain your account history. Game content itself is supplied by studios whose own data practices are governed by their separate agreements.
Third-Party Services
Links, embedded tools or external services you reach from our site are not covered by this policy. Once you leave our domain or interact with a third-party processor directly, their own data terms apply. We are not responsible for how those external services handle your data.
YOUR ACCOUNT RIGHTS
Practical Steps to Manage Your Data on mamin123
You have concrete actions available to you under this policy — reviewing what we hold, correcting details that are out of date, and raising questions about how your data is handled. Start from your account dashboard after login: the profile section shows the registration details we currently hold. If any information is incorrect — a contact number, a wallet identifier linked to ShopeePay, or a name discrepancy — you can update it directly in the account settings fields shown there. For requests we cannot process through the self-service dashboard, such as asking us to delete specific records or asking for a copy of your transaction history, reach our support channel and state your request clearly. We will confirm receipt and respond through the same contact path. Availability of these actions depends on local law and applies in eligible regions only.
Review Your Records
Log in and open your account dashboard to see the registration details and transaction history we hold. Your ShopeePay and LinkAja deposit records are listed under the transaction section — no separate request needed to view them.
Correct Account Details
Navigate to account settings after login to update contact information or linked wallet identifiers. Changes take effect once you confirm the update through the verification step shown in that form.
Raise a Data Question
If you want to ask about how a specific record is used, or if you believe data we hold is inaccurate in a way that account settings cannot fix, contact our support team directly. State the account email and the specific data point you are asking about.
Request Data Removal
To request that we delete account data, contact support and describe the scope of your request. We will confirm what can be removed under applicable local law and inform you of any records we are required to retain for a statutory period.
REACH OUR POLICY TEAM
How to Contact Us About This Privacy Policy
For any question specifically about how your data is handled — access requests, corrections, or concerns about a transaction record tied to ShopeePay or LinkAja — use the contact paths below. Describe your account email and the specific concern so we can locate the relevant record without delay.
Live Chat
Open the chat widget from your account dashboard for real-time help with data access or correction requests. State your registered email and the specific record or detail you are asking about.
Email Support
Send a written data request to our support email address shown in the contact section of your account dashboard. Written requests work well for deletion queries or requests for a copy of your transaction history.
Account Dashboard
Many data actions — reviewing your profile, checking your ShopeePay and LinkAja transaction records, and updating contact details — are available directly after login without needing to contact support at all.
DATA HANDLING PRACTICES
How We Protect and Retain Your Account Data
Data protection on mamin123 starts at the account level and extends to every record we hold on your behalf. We apply access controls so that your account data is only reachable through your authenticated session — not visible to other accounts or to staff without a legitimate support reason. Session data is stored for the duration needed to support account reconciliation and to respond to queries, after which records are subject to our retention schedule. Cookies on this site are used to maintain your logged-in session and to recognise your device for security purposes; they are not used to sell your data or to track activity outside our domain. Where we need to update this policy — for example, because a payment method or data handling process changes — we will make the revised version available on this page, and the current state is shown here at all times.
Account Security
Your account is protected by login authentication. We apply session controls that log out inactive sessions after a set period, reducing the risk of unauthorised access to your ShopeePay or LinkAja transaction records and personal details.
Cookie Use
We use cookies to keep your session active after login and to recognise your device across visits. No cookie data from this site is shared with advertisers or used to build a profile outside of our own account system.
Data Retention
We keep account and transaction records for as long as your account is active and for any additional period required under applicable law. When a retention period ends, records are deleted from our active systems. You can ask about specific records through our support channel.
Policy Updates
When this policy changes, the updated version is published on this page. We do not issue separate notifications for minor clarifications, but we will communicate material changes through your account contact details where local law requires it.
POLICY FAQ
Common Questions About Your Privacy on mamin123
These are the questions we receive most often about how your data is handled, what rights you have, and how to act on them. If your question is not answered here, reach our support team through the contact paths shown in your account dashboard.
What personal data does mamin123 collect when I register?
At registration we collect your name, contact details and the wallet identifier you use for deposits — such as a ShopeePay or LinkAja account number. We also log the device type and general region associated with your first login to support account security. No additional data is collected without your action.
Can I see the transaction records mamin123 holds for my account?
Yes. Log in and open the transaction section of your account dashboard. ShopeePay and LinkAja deposit and withdrawal records are listed there by date. If a record appears incomplete or incorrect, use the support channel to raise a query and we will check the underlying log.
Does mamin123 share my data with third parties?
We do not sell your data. We share transaction details only with the payment provider — ShopeePay, LinkAja — needed to process your deposit or withdrawal. We may also share data when required by a lawful request under applicable local law. No data is shared with advertisers or unrelated third parties.
How do I correct an error in my account details?
Open account settings after login. Most fields — contact number, email address, linked wallet identifier — can be updated directly in the form shown there. Confirm the change through the verification step on screen. For corrections that the settings page cannot handle, contact support and describe the specific error.
How long does mamin123 keep my data after I stop using my account?
We retain account and transaction records for the period required under applicable local law, which may extend beyond account closure. After that statutory period, records are removed from our active systems. Contact support to ask about the retention period that applies to a specific record type.
How do I request that mamin123 delete my data?
Contact our support team through live chat or the support email shown in your account dashboard. State your registered account email and describe the scope of the deletion request. We will confirm what can be removed and note any records we are required to keep under local law before proceeding.
App / Mobile